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Marketing Support
Induss
SoftWerks also provides marketing support under this program, in
the form of advertising in target media: Focus Group meetings
consisting of the company and the resellers are held quarterly
to defined acceptable compromise media, as well as the quality
of the adverts to be placed in these media. The decisions of
these meetings guides the advertisement support provided.
Training Support
Company commits to quarterly technical training session geared to
making the reseller become well-versed on the products of this
program.
The content of these training sessions include the Software
Administrative, and Software User Training which is intended to
both acquaint the reseller with the software functionalities and
appropriateness for a reseller's customer needs.
Technical Support
The company provides several
additional support services to resellers, that include free
on-line support for software and service packs installation as
explained under Support Services, the provision of Service
Packs of self-extracting files, and free Software upgrades.
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